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PHĀEA Resorts

IT Administrator

Key Duties:
Install and configure software and hardware
Manage network servers and technology tools
Set up accounts and workstations
Monitor performance and maintain systems according to requirements
Troubleshoot issues and outages
Ensure security through access controls, backups and firewalls
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies
Build an internal wiki with technical documentation, manuals and IT policies
Qualifications and Skills required:
• Experience as a System Administrator, Network Administrator or similar role  is a plus
• Experience with networks (LAN, WAN) and patch management
• Knowledge of basic system security (e.g. intrusion detection systems) and data backup/recovery
• Knowledge of Hospitality Industry is a plus
• Familiarity with Windows systems and various platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Excellent diagnostic and problem solving skills
• Good knowledge of internet security and data privacy principles
• Degree in Computer Science or relevant field  is a plus
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft
Certified IT Professional) 


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Phaea Resort HR Department

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