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PHĀEA Resorts

Marketing Executive

Key Duties:
Creation of all in-house marketing material – (Guest & Internal i.e. menus, leaflets, in room etc.) ensuring all branding and company guidelines are followed, in collaboration with Marketing Manager
Ensure all in-house materials (printed, tv, app etc.) are accurate, updated and well maintained
Creation of all in-house marketing material – (Guest & Internal ie. Menus, leaflets, inroom etc) ensuring all branding and company guidelines are followed, in collaboration with Marketing Manager
On property Marketing support (be present in filming and photo shoot projects) 
Support the Marketing Manager in maintaining effective internal communications to ensure that all relevant hotel departments are kept informed of marketing/communications objectives and initiatives
Handling Media Visits, in collaboration with DOSM & Marketing Manager 
Itinerary creation 
Securing everything is as requested from each department 
Produce and submit PR activity report
Social Media Community Management 
Photography/ Videography on site 
Responding to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Build relationships with customers, potential customers, industry professionals, influencers and journalists
Produce reports on community sentiment and trends, and provide meaningful feedback
Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines, as given by the Marketing Manager 
Monitoring (daily) all review networks and produce monthly comprehensive reports  
Qualifications and Skills required:
Bachelor’s degree in Marketing, Digital Marketing or Communications & Public Relations
Relevant Master’s Degree is considered an asset
Previous marketing experience in tourism, preferably in the hotel sector 
Strong verbal and written communication skills in English. Knowledge of more languages is considered an asset. 
Proficiency in Microsoft Office, Knowledge of video and picture editing software such as Adobe, Photoshop, Illustration etc. 
Working knowledge of HTML, CSS, and JavaScript development and constraints or Familiarity with web design and content management systems (less technical), Experience executing paid social media campaigns (Facebook Certified), website analytics tools (e.g., Google Analytic), Google AdWords campaigns.
Confident team player, with strong interpersonal skills
Ability to travel when needed

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